Author: Kelvin Stiles

Negative Feedback: How To Handle The Inevitable Criticism?

In the world of business, negative customer feedback is a given. There is no way to avoid it, but there…

8 years ago

The Women Who Came Before Hillary–A Look at Leaders of the American Women’s Suffrage Movement

Source: ( REUTERS/Faith Ninivaggi ) Hillary Rodham Clinton cemented a firm place for herself in the pages of history by…

8 years ago

10 Basic Rules For Maximizing Customer Survey Feedback

Every company wants to provide amazing customer experiences, only a few manage to actually achieve this goal. The reason for…

8 years ago

Taking The Entrepreneurial Plunge; Conquering Your Startup Fears

Photo Credit: iStock.com/Artist's Ae11615. While everyone has day-dreamt about starting their own business and seeing their “innovative” ideas fly triumphant…

8 years ago

6 Customer Service Challenges That Can Be Addressed Through Surveys!

With the burgeoning “age of the customer” looming over our heads, our customers will be the uncontested judges of how…

8 years ago

[INFOGRAPHIC] Customer Feedback Matters: Why Listening To Customer Is The Key To Business Success?

Business often struggle to understand their customer’s needs, endless meetings are held, scenarios are discussed, all in the quest to…

8 years ago