In the world of business, negative customer feedback is a given. There is no way to avoid it, but there…
Source: ( REUTERS/Faith Ninivaggi ) Hillary Rodham Clinton cemented a firm place for herself in the pages of history by…
Every company wants to provide amazing customer experiences, only a few manage to actually achieve this goal. The reason for…
Photo Credit: iStock.com/Artist's Ae11615. While everyone has day-dreamt about starting their own business and seeing their “innovative” ideas fly triumphant…
With the burgeoning “age of the customer” looming over our heads, our customers will be the uncontested judges of how…
Business often struggle to understand their customer’s needs, endless meetings are held, scenarios are discussed, all in the quest to…