Author Archive

How To Use Skip Logic In Online Survey?

SurveyCrest’s online survey tool lets you customize user flow and question order. Skip logic is an advanced feature of online surveys which is used to control question ...
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How To Survey
By Kelvin Stiles
Sep 16 2016

What Do Customers Expect From Today’s Customer Services?

Today’s customer is smarter than ever. The days of simply focusing on operational efficiencies of customer service are long gone. In present times, businesses need to ...
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Small Business
By Kelvin Stiles
Sep 7 2016

[INFOGRAPHIC] Good Vs. Great Customer Service

2016 is the best time to dust off that old customer service strategy and give it a shiny new spark. Latest trends show that leading companies ...
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Infographics
By Kelvin Stiles
Aug 30 2016

Your Survey Sucks! – A Gigantic List of Survey Don’ts

Survey design is easy! Writing questions is a piece of cake! I analyzed the data in no time! Said no one ever. Let’s face it survey design is tough, you know ...
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Online Survey
By Kelvin Stiles
Aug 23 2016

You Have Gathered Tons Of Survey Data – Now What?

So, you designed a great survey, got the questions just right and have received a lot of responses. You are ecstatic about the successful survey design ...
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Online Survey
By Kelvin Stiles
Aug 10 2016

How Can I Add A Logo To My Online Survey?

SurveyCrest lets you take control of your entire survey experience. The powerful survey design and brand control features of this tool enable you to create a ...
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How To Survey
By Kelvin Stiles
Aug 4 2016