It is said that 25% to 40% of the total revenues of a business come from returning customers, a fact…
Customer service agents are the ones who bridge the gap between the business and the client. They are the ones…
The one basis on which a business is established, grows and flourishes is its customer. Having a satisfied customer is…
If I say that Net Promoter Score® (NPS) is the latest, most fashionable, trend in survey making business; it wouldn’t…
