Excellent | Good | Fair | Poor | |
Product Quality – Are you satisfied with the quality of products in our store? | ||||
Availability – Did you find all the items you were looking for? | ||||
Convenience – Did you find our store easy to navigate? | ||||
Value/Price – Are you satisfied with the price and discounts offered? | ||||
Purchase Experience – Checkout, delivery time, etc. | ||||
After purchase service - Warranty, repair, customer service, etc. |
Not at all likely | Neutral | Extremely Likely |