Retail Store Evaluation Survey

1. Overall, are you satisfied with your experience at our stores?

Very much satisfied

Satisfied

Neutral

Not satisfied

Will never visit again

2. What is your opinion of the pricing of products?

Very expensive

Expensive

Competitive

Cheap

Comfortable for the pocket

3. Are our attendants prompt in assisting you in the shopping experience?

Excellent in customer response.

Very prompt in responding and helping customers.

Option 4

Do not respond to requests.

Display rude behaviors.

4. What is your opinion of the quality of the products offered?

Excellent

Very Good

Good

Normal

Poor

5. Do you think the selection of products are good for your shopping needs?

There is not much variety at your stores.

There is a huge selection in all the products.

There is a variety of selection in some product category.

There is hardly any variety to choose from.

6. Do you find it easy to locate your desired products at our stores?

Yes

No

Sometime it is difficult

Sometime it is quite easy

7. Are the product displays attractive?

Unattractive

Attractive

Unimpressed

Could use improvements

8. Do you like the interior décor and layout of our stores?

Strongly dislike

Dislike

Unimpressed

Like

Really like

9. Do you like our building layout and atmosphere?

Strongly dislike

Dislike

Unimpressed

Like

Really like

10. Do you think our stores are conveniently located?

Not conveniently located.

Yes conveniently located.

Not convenient but easy to find.

Centrally located.

Retail Store Evaluation Survey

Retail Store Evaluation Survey

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